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Help and support

Gift

various Gifts of MyIrancell

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Purchase and Payment

Account-Management-myirancell

Account Management in MyIrancell

in Safari explorer my.irancell.ir Enter

After being redirected to the page, choose download in the lower bar

Click on “Add to Home Screen”.

Choose “Add” button.

MyIrancell icon has been added to your apps screen now. Click on it to open the app

  • Surprising shake!
  • Purchase and Payment
    • Buy data and voice packages
    • Buy various fixed and mobile modems
    • Create and purchase shared packages and share out data with your friends and family members
    • Give data packages as a gift to others
    • recharge, use WOW service and pay your bills through bank gateways
    • Pay safely and easily for your charges using AP Wallet (without any need to use OTP second passwords)

     

  • MTN Irancell Account Management
    • View your account information: remaining usage allowance, current balance, balance due, usage charges, payable amount
    • View the remainder of your data package
    • Data package auto-renewal in case your data traffic ends/expires
    • Add and manage up to 30 Irancell accounts or mobile and TD-LTE modems
    • Manage shared accounts (activation, purchase, adding or removing users)
    • Paper bill cancelation
    • Request to switch from prepaid to postpaid SIM card (with personalized prices)
    • Request to upgrade your 3G SIM card to 4G
    • Manage your TD-LTE user account
    • View and activate incentive programs based on your usage pattern in Offers section
    • Manage how you receive system messages (about the remainder of your data packages, etc.)
    • View your active value added services and unsubscribe from them if you want
    • View the history of the last 15 usage details, buy data packages and refill your account
    • Edit your profile information (email, address, etc.)
  • Special Services
    • Request a Snapp Taxi
    • Watch TV online & live!
    • Order food (Snappfood)
    • Shop online from supermarkets (Snapp Market)
  • Help and support
    • Make an appointment for going to one of MTN Irancell service centers
    • Register and follow up complaints
    • Log and search for CRA complaints, and review them
    • Contact our call center
    • Frequently Asked Questions
    • Easy access to MTN Irancell social media

     

  • MyIrancell Gifts
    • 50GB Free Databy Inviting Your Friends:

    Invite those friends of yours who haven’t had the chance to install MyIrancell app on their handheld devices; with their first login via the invitation link sent to them, each one of you will receive 50GB free data with 1day validity (for the same day).

    • 3GB Free Dataon “Triple Fridays”:

    If you haven’t had the chance to use MyIrancell app so far or haven’t logged in to it for more than 90 days, install and log in to MyIrancell or enter again to it on a Friday and get 3GB free data with 1day validity (for the same day).

    • 50GB Free Datain the Brand New Advanced Web Application:

    If you haven’t had the chance to install MyIrancell app so far, with your first login into the new PWA version of MyIrancell, you will receive 50GB free data with 1day validity (for the same day).

    • 1GB Free Data with100 Minutes On-net Call for Our Android & PWA Users:

    Users who haven’t logged in to MyIrancell app for 30-90 days, will get 1GB free data and 100 minutes on-net call with 1day validity (for the same day) for their first login after this period.

    • 1GB Free Data for Our Android & PWA Users:

    Users who haven’t logged in to MyIrancell app for more than 90 days, will get 1GB free internet with 1day validity (for the same day) for their first login after this period.

    Please note that these gifts are not included in MyIrancell Web App version; they are only available via android and PWA versions of MyIrancell and will be offered solely based on the abovementioned conditions.

  • How to Install MyIrancell App on iPhone (PWA Version)

    Enter my.irancell.ir in Safari explorer

    After being redirected to the page, choose   in the lower bar

    Click on “Add to Home Screen”.

    Choose “Add” button.

    MyIrancell icon has been added to your apps screen now. Click on it to open the app