Deaf and Hard of Hearing Service

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This free service is dedicated to the deaf and hard of hearing or those subscribers with speech disorders. By activating this service, they can notify their callers to send a text message to them instead of a voice call. The voice or text their callers receive will be suggesting the message below:

“Hello, you’ve contacted a deaf or hard of hearing person. I’d appreciate it if you can send a text message so that I can reply to you.”

Deaf and Hard of Hearing Service Activation

  • To activate the voice service for the deaf and hard of hearing, please send 15 or 921584 to 7575.
  • To activate the text service for the deaf and hard of hearing, send deaf to 8585.

Deaf and Hard of Hearing Service Deactivation

  • To deactivate the voice service for the deaf and hard of hearing, send 921584 (space) HZ to 7575.
  • To deactivate the text service for the deaf and hard of hearing, send L to 8585.
  • The text messages sent for this service are free of charge.