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Customer Support
Fiber Optic
Contact Us
In Customer Service, we are committed to provide you the best support.
My Irancell
You can get in touch with us using the “contact us” or “online chat” option on the My Irancell application.
Other ways of communication
Please see the FAQ first before sending an email or calling.
Mobile and fixed phone lines
Mobile and fixed phone lines: call 700 from Irancell lines and 0937700000 from other lines
Fixed Internet services: call 707 from Irancell lines and 09377070000 from other lines
Communication with security
Telephone connection: call 717 from Irancell lines and 09377170000 from other lines
Email: infoherasat@mtnirancell.ir
Visiting offices and agencies in person
Contact center with Irancell, sales and distributor services
Electronic correspondence
Email: cs@mtnirancell.ir