Emergency recharge and internet services

In urgent situations, use Irancell services without immediate payment.

Some of you prepaid SIM card holders who have been active on the Irancell network for at least three months and have purchased a minimum of 10,000 Tomans of credit monthly can use Irancell’s Emergency Service in critical moments by dialing *815#.This way, you’ll instantly receive the emergency recharge or internet you need, and the cost will be automatically deducted from your next recharge.

Prepaid SIM card only

At least 3 months of active usage on the Irancell network

Minimum monthly recharge of 10,000 Tomans

Emergency recharge Emergency internet package

If your prepaid balance has run out and you’re unable to purchase credit for any reason, you can receive emergency recharge through one of the following methods:

Dial *815# from your SIM card.
Open the MyIrancell app and select the “Emergency recharge” option.

How to receive emergency recharge in the MyIrancell app

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From the home page, go to “My Account”.

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At the top of the screen, select “Emergency”.

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Under the “Recharge” tab, choose one of the available packages.

If your prepaid SIM card’s internet package has run out and you’re unable to purchase a new one for any reason, you can receive an emergency internet package through one of the following methods: