In Customer Service, we are committed to provide you the best support. Contact us for assistance and resolving technical issues, we’re here for you 365 days a year, 24 hours a day, 7 days a week. Enjoy total peace of mind with 24/7 support, every day of the year!
How to file a complaint
In case of witnessing any violations by any of our dealers, you can follow these steps.
Ask your questions online with our colleagues!
You can log your complaint requests in “Contact us” section in “Log and Search History” or “Online Chat” of MyIrancell app.
You can reach us on Twitter 24 hours a day. Simply mention @irancellsupport and ask us your question or raise your concern to get help and support.
You can find us on Instagram and send us your questions, requests, suggestions or complains, using the two options below:
1. Irancell’s official page (@irancell) in which you can not only view the latest news, products and services, contests, festivals and promotions, etc. at the touch of a button you can raise any questions or requests and our staff will be glad to help you out!
2. Irancell’s official help page (@irancell_help) which is dedicated to answer your questions and solve any problems you may have with our products and services. All the instructions and necessary information which are intended to answer our customers’ FAQs can also be found in this page.