Porting to Irancell

Mobile number portability is a feature that allows subscribers of other operators to change their operator for free without changing their mobile number and join Irancell network. In this way, the user can enjoy the affordable prices, high-speed Internet, high quality signaling, various services and products and the widespread coverage of Irancell network with the same mobile number.

Mobile number porting is carried out merely among Irancell, MCI, and RighTel.

Porting through Irancell website is free of charge, yet for in-person visits the price will be according to the tarrifs.

No, you will be able to use Irancell services with your current mobile number.

No, MNP will be done only at the request of the owner of the mobile number.

You can submit your MNP request via Irancell website, or you may go to Irancell Service Centers or dealer shops.

It will take 2 working days for prepaid numbers and 3 working days for postpaid numbers.

No, this feature is not accessible to foreign nationals.

The MNP process can be carried out only during working hours of MNP system, i.e. from Saturdays to Wednesdays, 8:00 AM to 5:00 PM, and on Thursdays from 8:00 AM to 3:00 PM (except for Fridays and official holidays).‌‌‌ Of course the subscriber may submit their request in the new (recipient) operator’s portal at non-business hours and days as well as on holidays; yet such requests will be reviewed and carried out only at office hours (as described above). ‌‌‌‌

For each mobile number, subscribers can submit an MNP request not more than 2 times a year (a full year must have passed after their first number porting). It should be noted that returning to the donor operator, though being a porting process, is not calculated as the porting times.

No more than 48 hour as of approval of MNP request by the donor operator, the new SIM card will be posted to you.

In case you didn’t receive your SIM card upon the schedule announced by the operator, you can report and follow up the case by dialing 700 from Irancell lines and/or dialing 09377000000 from other lines.

In this case you should wait at least 3 months before you can submit any MNP request.

Change of ownership is only possible via the donor operator. Therefore, you should first submit your MNP request to your first operator, so that the change of ownership becomes feasible.

In general you can submit two MNP requests within the course of one year for each line and this is not affected by changes in ownership.

There is no time limit for submitting an MNP request in such cases. The only point to have in mind is whether the previous owner has submitted any MNP request within the past year or not. If they have successfully completed their two MNPs, ported to the donor operator and changed the line ownership, the new SIM owner cannot make any MNP requests within one year as of the first successfully completed MNP.

The first MNP request may only be submitted after 3 months as of activating your SIM card by the donor operator.

You should go to MNP page on Irancell website to submit your cancellation request or go to one of Irancell service centers with your identity documents. It is possible to cancel the porting request before deactivation of the donor SIM card (by the donor operator). The cancellation request must be made only through the recipient operator.

No, the subscription type (prepaid/postpaid) doesn’t change while porting.

No, that is one year passed from the first porting.

After the porting process is completed, it will be possible to port the number to another operator or return to your donor operator immediately.

If you’ve been actively using your SIM card services for more than 3 months, you can submit your MNP request.

If the subscriber (postpaid or prepaid) remains inactive in the network of the new operator (recipient operator) for 6 months after porting, the new operator is not allowed to assign the deregistered number to a third party and is obligated to inform MNP Administration Center about the circumstances.  Ultimately, the donor operator is entitled to deregister the SIM card and assign it to another subscriber.

Yes, but please have in mind that porting out of Irancell network will not be free of charge. In case you wish to port to other networks, you should have at least IRR 200,000 in your account and then dial *555*1*14#. This fee is then automatically debited from your account and the MNP request is completed.

In case of porting request by free SIM cards including gifts, discounted, Snapp rewards, Snapp golden reward, Snapp drivers special and the like, they will be still charged according to the price informed by Irancell, even after the change of ownership.

No, your current airtime and packages are not transferrable.

No, the purpose of porting is to enjoy a wide range of newer and greater services. Your new Irancell SIM card will offer you various services as well as VAS, by use of which you can purchase and activate your desired product and gain an incredible experience of digital life.

All the tariffs will be calculated based on the conditions and regulations of your new operator.

Yes, you can do that.

No. As per the decisions made by CRA, the special short beep will not be heard when calling a ported number. Therefore, the caller will not recognize whether the number is ported or not.

No.

If the ported postpaid bill is not settled within 28 days after it’s issued, the subscriber’s line will be partially suspended. In case the subscriber fails to pay the bill within 57 days after the partial suspension, Irancell may fully suspend the number. However, Irancell or other operators will not be entitled to deregister the ported number.

No. The subscribers may port their numbers among MCI, Irancell, and RighTel.

In Irancell MNP page, go to “MNP Process Completion” section and enter your mobile number and OTP to complete the process.

No. However we recommend not using any services for which you may be charged until you get a message indicating the porting process is successful and receive your new SIM card.

Prepaid SIM cards will be charged IR 899 and postpaid SIM cards IR 599 for making calls. You may find more information on specific tariffs by going to prepaid and postpaid SIM pages.

No, MNP is only possible for active SIM cards. To follow up the reasons for your suspension and resolving the issue, please contact Irancell call center. Upon your line reactivation, you can submit your request for porting to your donor operator.

If you’ve lost your SIM card after your MNP request has been approved, the new SIM card will be delivered to you upon MNP process completion. Yet in case you’ve lost it before your request approval, you should seek a replacement at your donor operator.

You can reach out to us 24/7 by dialing 700 from Irancell lines and 0937700000 from other lines and follow the helpful instructions you’ll receive.

It is 60,000 Tomans by default.

It means that the information you’ve entered doesn’t correspond to the registered information in Civil Registration system.

No, there is no limit and the new (recipient) operator must provide all the services in its network to the newly ported subscriber. The subscriber can use these services as long as they have not made a new MNP request. It should be noted that the previous activated services in former operator will not be available after MNP

You can dial 700 (from Irancell lines) or 0937700000 (from other lines) to raise your issue and follow it up.

As long as you’re among Irancell’s subscribers, you can request your itemized voice usage. But after porting, you should seek a judicial decree to receive them.