Irancell's after-sales Service Charges at Irancell Service Centers, Authorized Sellers, And Legal Partners Based on Regulatory Commission Act No. 350
(It has replaced the resolution of the Regulation Commission Resolution 312)

No. Service Descriptions Price not including VAT (Rials) Price including VAT (Rials)
1 * Duplicate Bill Duplicate Bill & Total Current Charges 70,000 77,000
2 * Line Reactivation Line reactivation at user request 65,000 71,500
3 * Line Suspension Line suspension on account of lost SIM card or at user request 65,000 71,500
4 SIM Card Change Broken/lost SIM card change for prepaid and postpaid subscribers 129,000 141,900
5 SIM Card Ownership Change For postpaid SIMs For prepaid SIMs 323,000 194,000 355,300 213,400
6 Leave the blacklist Leave the blacklist 10,000 11,000
7 Address Edit - 90,000 99,000
8 Judicial Letters Judicial letters follow-up 484,000 532,400
9 * Call Details Call details on CD Call details in print 56,000 First page: 84,000 Each extra page: 27,000 61,600 First page: 92,400 Each extra page 29,700
10 * Change of ownership (user) Change ownership to possessor (user project) 194,000 213,400
11 * Account Edit Subscribers’ profile edit 77,000 84,700
12 * Issuance of invoice for credit increase Issuance of invoice for credit increase 58,000 63,800
13 * Re-registration of the SIM card has been revoked Re-registration of the SIM card has been revoked 195,000 214,500
14 * Debt installment Debt installment 91,000 100,100
15 * PUK & PIN - 52,000 57,200
16 Number Porting - 179,000 196,900
17 Divestitures Deprivation of the privilege of any number at the subscriber's request 50,000 55,000

Notes:

  • All the other services that are provided in Irancell authorized sellers yet not mentioned in the table above, will be free of charge.
  • The charges above will be received in cash.
  • These services will only incur charges if they’ve been requested by the subscribers.
  • In addition to the charges above, in all the services which require SIM card change, 22,000 Tomans will be added to the final service charge for the new SIM card (including VAT).

    For example, the total charges of changing a 4G SIM card will be:

    22,000 Tomans SIM card price + 12,900 Tomans service charges + 1,290 Tomans VAT = 36,190 Tomans

  • Those services which are marked with a * are only provided at Irancell service centers.