Terms and Conditions

Recommendation before buying a mobile internet package

As the terms and conditions for buying internet packages have changed, we recommend you to review below notes.

• Once your internet package is finished, post-paid users can use a maximum of 100 MB out of bundle internet (for 0.1 Rials/Kb) per month. Afterwards you need to buy a new internet package to have access to the internet again.
• Mobile data out of bundle and packages tariffs for local messengers will be applied with 70% discount.
• Local traffic will be applied on some selected local websites. In case of buying any of the internet packages, you will enjoy 63% discount on your internet charges while surfing on the selected local websites.
• Find the details of usage via MyIrancell app or simply by dialing *555*1*4#
• Purchase, usage and out of bundle messages are sent to you via system messages. You can configure how to receive system messages using MyIrancell application (system message receiving settings) or by dialing *555*4*7# and get your messages through desired channels.
• You can purchase some of the 7 days, 15 days, 30 days and 60 days and monthly packages through MyIrancell application or *555*5# USSD with “auto renewal” feature.
• You can deactivate auto renewal feature of the purchase package through MyIrancell application or *555*5*9# USSD.
• The packages purchased through Irancell website won’t have the auto renewal feature.
•  Packages are automatically renewed upon reaching the expiration date or when the size reaches 50 MB.
• If you buy more than one package, the auto renewal will happen for the last purchased package.
•  The purchasing date of any package is the starting point of usage. Even there are more than one purchased packages.
• Gift data packages have priority of usage over purchased data packages. In other words, if you already have purchased and activated a data package and receive a gift data package, your internet usage will be first from the gift package.
•  To buy packages amounting to more than 200.000 Tomans, you can use any of the purchase methods other than “bank account payment by USSD code”. If you wish to make the payment using your SIM card credit, it needs to be more than the package price.
•  You can use the maximum amount of traffic in unlimited packages, based on the Fair Usage Policy. These amounts are 20 GB in unlimited 1-hourly package, 40 GB in unlimited 2-hourly package and 60 GB in unlimited 3-hourly package.
• Since Irancell’s “WoW”, gift and nightly packages are either free or available with special discounts, therefore, 63% discount for local data tariff and 70% discount for local messenger tariff won’t be applied to them.
•  It is not possible to use “Internet Usage Control” plan in international roaming mode.

You can buy any of the following voice packages to enjoy as many on-net calls for as long as you wish, during the package validity.

• All the above packages are related to in-network calls (from Irancell line to another Irancell line) and out-of-network calls (from Irancell line to other lines) will be calculated based on the basic tariff plan.
• Please note that if you have an active call package, the cost of calling Irancell customer support (700 and 0937700000) is not deducted from the call package, but for credit SIM cards, it is deducted from the main charge of the SIM card, and for permanent SIM cards, it is added to the SIM card bill. will be