Irancell International Roaming Service

Your SIM Card works in 133 countries around the world!

Buy Packages

Save on roaming charges by purchasing data or combo packages for yourself and your friends.
Start your trip and always stay online!

Where’s your destination?

Hamsafar Base

Hamsafar Base

Hamsafar Asia

Hamsafar Asia

Hamsafar Persian Gulf

Hamsafar Persian Gulf

Turkiye

Turkiye

Iraq

Iraq

Use in multiple countries

By purchasing a Hamsafar package, you can use the remaining balance in other countries in the same geographical group.

Diverse regions

Hamsafar packages are designed for different regions such as Europe, the Persian Gulf, East Asia, Turkey and Iraq.

Reduced communication costs

No need to buy a new package for each country… Just buy a roaming package once and use it in multiple countries!

High-speed 4G and 5G Internet

With Hamsafar packages, you can enjoy 4G and 5G roaming data in the selected countries. Stay connected anytime, anywhere on your international travels, conveniently and without interruption!

    To facilitate communications for all subscribers during their trips abroad, Irancell has offered various, affordable packages called Hamsafar. These packages are designed specifically for different geographical regions, and by purchasing one of them, you can use roaming services in several countries of the same geographical group.

    Hamsafar Package Categories based on Geographical Regions
    These packages are offered in 4 main groups so that you can choose the best one according to your destination:

    • Essential Hamsafar Packages: For countries in Europe, Africa and Central Asia (such as Germany, France, Russia, India, Pakistan, etc.)
    • Persian Gulf Hamsafar Packages: For Persian Gulf countries (such as UAE, Oman, Saudi Arabia, Qatar, etc.)
    • East Asia Hamsafar Packages: For East Asian countries (such as China, Japan, South Korea, Thailand, Malaysia, etc.)
    • Occasional Hamsafar Packages: Special offers for special occasions; Irancell offers special, affordable offers on various occasions, such as Nowruz, to all subscribers. With these offers, you can stay connected easily and at a lower cost during your travels.

arbaeen campaign

Special arbaeen Roaming Packages

arbaeen campaign

Special arbaeen Roaming Packages
7Days 300 MB
Validity 300 MB
Package Type ۷ Days
For postpaid and prepaid users
90,000 Toman
7Days 1GB
Validity 1GB
Package Type ۷ Days
For postpaid and prepaid users
180,000 Toman
14Days 5GB
Validity 5GB
Package Type ۱۴ Days
For postpaid and prepaid users
600,000 Toman
7Days 2GB + 20Min Voice + 20SMS
Validity 2GB + 20Min Voice + 20SMS
Package Type ۷ Days
For postpaid and prepaid users
450,000 Toman
14Days 7GB+70Min+70SMS
Validity 7GB+70Min+70SMS
Package Type ۱۴ Days
For postpaid and prepaid users
700,000 Toman
1.5GB till 24 August(Onetime Purchase)
Validity 1.5GB
Package Type از زمان فالسازی تا ۲ شهریور Days
For postpaid and prepaid users
220,000 Toman
3GB+10Min till 24 August(Onetime Purchase)
Validity 3GB+10Min
Package Type از زمان فالسازی تا ۲ شهریور Days
For postpaid and prepaid users
350,000 Toman
8GB+20Min+20SMS till 24 August(Onetime Purchase)
Validity 8GB+20Min+20SMS
Package Type از زمان فالسازی تا ۲ شهریور Days
For postpaid and prepaid users
600,000 Toman
7Days 300 MB
Validity 300 MB
Package Type ۷ Days
90,000 Toman
7Days 1GB
Validity 1GB
Package Type ۷ Days
180,000 Toman
14Days 5GB
Validity 5GB
Package Type ۱۴ Days
600,000 Toman
7Days 2GB + 20Min Voice + 20SMS
Validity 2GB + 20Min Voice + 20SMS
Package Type ۷ Days
450,000 Toman
14Days 7GB+70Min+70SMS
Validity 7GB+70Min+70SMS
Package Type ۱۴ Days
700,000 Toman
1.5GB till 24 August(Onetime Purchase)
Validity 1.5GB
Package Type از زمان فالسازی تا ۲ شهریور Days
220,000 Toman
3GB+10Min till 24 August(Onetime Purchase)
Validity 3GB+10Min
Package Type از زمان فالسازی تا ۲ شهریور Days
350,000 Toman
8GB+20Min+20SMS till 24 August(Onetime Purchase)
Validity 8GB+20Min+20SMS
Package Type از زمان فالسازی تا ۲ شهریور Days
600,000 Toman

What you Need to Know about Roaming:

Benefits

Irancell roaming allows you to use your Irancell SIM card number for calls, texts, and data while traveling abroad, and to stay in touch with your family and friends with your current number without having to buy a new SIM card in your destination country. This service is very useful for those traveling for business, education, or pleasure.

Irancell Roaming Benefits:

  • Worldwide coverage in 133 countries and more than 220 operators
  • Access to bank services, transactions and bank OTP texts within the country
  • Access to national administrative and legal platforms
  • Access to data, voice and text services with affordable tariffs
  • Providing Hamsafar packages to be used in several countries
  • Keeping your personal number and using SIM card services, without the need to buy a foreign SIM card and worrying about additional costs
  • Ability to buy online recharge, data and combo packages, and pay postpaid bills

To activate roaming service before leaving Iran, you can either:

  • Dial *1111*1#
  • Open MyIrancell super app > Buy Package > Roaming > Roaming Activation

By purchasing roaming packages before leaving Iran, roaming service is automatically activated for your SIM card.

Control your costs by purchasing roaming packages.

1. Necessary Phone Settings to Use Roaming Service

 

To use roaming services on the operators abroad, it is necessary to activate the roaming service in your phone settings. The steps for activating this service on Android and iOS operating systems are explained in full below:

Android OS:

  • SAMSUNG Phones:
    • Open Settings on your phone.
    • Go to Connections.
    • Tap on Mobile Networks.
    • Choose Irancell SIM Card, if your phone uses two SIM cards simultaneously.
    • Tap on Network Mode, and then activate Auto-Connect; this includes all network connections.
    • To manually select the preferred operator, go to Network Operators and then activate Select Automatically. Now tap on Network Search so that the local network can be searched, found, and selected.
    • Finally activate Data Roaming to be able to use data.

1. Necessary Phone Settings to Use Roaming Service

 

To use roaming services on the operators abroad, it is necessary to activate the roaming service in your phone settings. The steps for activating this service on Android and iOS operating systems are explained in full below:

  • Xiaomi Phones:
    • Open Settings on your phone, and go to Mobile Networks.
    • On the next menu and if there are dual SIM cards on your phone, choose Irancell and then go to SIM Card Settings.
    • Tap on Preferred Network Type.
    • Choose Prefer 5G or Prefer LTE. You will be redirected to the previous menu, Mobile Networks.
    • To manually select an operator, from SIM Card Settings tap on Select Carrier.
    • On the next menu, disable Automatically Select Network.
    • Here you may see Choose Network Manually at the bottom of screen. Confirm it.
    • Wait a bit so that the list of operators is shown.
    • Now you can choose your preferred operator. For example, if you are in Turkey, choose Turkcell which has the cheapest rates.
    • Again, from Mobile Networks menu, choose Data Roaming.
    • On the next menu, set International Roaming as Always.

1. Necessary Phone Settings to Use Roaming Service

 

To use roaming services on the operators abroad, it is necessary to activate the roaming service in your phone settings. The steps for activating this service on Android and iOS operating systems are explained in full below:

  • Huawei Phones:
    • First, open Settings and go to Mobile Network.
    • Choose Mobile Data.
    • On the next menu and if there are dual SIM cards on your phone, find Irancell from either one of SIM Card 1 and SIM Card 2, and then choose Preferred Network Mode.
    • Here you may choose LTE/WCDMA/GSM auto. (Note that by choosing this option, you’ll be automatically redirected to the previous menu, Mobile Data.)
    • To manually select an operator from Mobile Data menu, choose Carrier option.
    • Now disable Automatic option.
    • Here you may see Disable Auto-Select at the bottom of screen. Confirm it.
    • Wait a bit so that the list of operators is shown.
    • Now you can choose your preferred operator. For example, if you are in Turkey, choose Turkcell which has the cheapest rates.
    • Go back to the previous menu, Mobile Data, and choose Data Roaming.

You may be shown a Note message now. Just confirm it.

1. Necessary Phone Settings to Use Roaming Service

 

To use roaming services on the operators abroad, it is necessary to activate the roaming service in your phone settings. The steps for activating this service on Android and iOS operating systems are explained in full below:

  • Roaming Settings in Older Nokia Phones (Classic or Symbian series)
    • Go to the main menu.
    • Open Settings.
    • Go to Connectivity.
    • Choose Access Points.
    • If your phone supports dual SIM cards, select the Irancell SIM card for which you purchased roaming package.
    • Based on the purchased package (data, voice, SMS or a combination of them) choose the related service: “Irancell-Internet” for data packages, “Irancell-MMS” for voice and SMS.
    • Go back to Connectivity menu and choose Network Type.
    • Again, if your phone supports dual SIM cards, select the Irancell SIM card for which you purchased roaming package.
    • Choose 4G/3G/2G.
    • Go back to Connectivity menu, find Data Roaming and enable it.
    • You may view a notification message while activating Data Roaming. Just confirm it.

1. Necessary Phone Settings to Use Roaming Service

 

To use roaming services on the operators abroad, it is necessary to activate the roaming service in your phone settings. The steps for activating this service on Android and iOS operating systems are explained in full below:

  • iOS Phones:
    • From the main menu, select “Settings” and then choose “Cellular”.
    • To make the settings and select the operators manually in handsets with two SIM cards slots, in order to manually make the settings and select the operator, it is necessary to first visit “Cellular” Section under “Settings” Section and then under SIMs section, select the SIM card for which you purchased roaming package and then manually select “Network Selection”. Please note that for single slot handsets, you will be directed to step 3 if you wish to make the settings and select the operators manually.
    • Choose “Network Selection”.
    • Once the “Automatic” feature is deactivated, wait until the list of available operators are displayed. Now, you can choose your desired operator.

Get back to previous page, that is to say “Cellular” Page and select “Data Roaming” under sub-menus.

2. Phone Troubleshooting in Roaming

. Before you do anything, make sure you your phone settings are correctly made for roaming. For more information, see the Phone Settings section.

  1. Data Roaming Activation
  • If you are having trouble using data or sending/receiving photo and video messages (e.g. on WhatsApp or iMessage), roaming data may be disabled in your device settings.
  • To enable roaming data, read the instructions in Phone Settings
  1. Restart your Phone
  • Sometimes, turning your phone off and on will fix connection issues.
  • If the problem persists, try removing and reinserting your SIM card.
  1. Check any Data Limit Options

If you are having trouble using data, you may have a data limit enabled on your phone. Check this option in your phone settings.

  1. Manually select network operators

If the network signal is weak, you can manually select the network operator (from among our partner operators).

iOS devices:

  1. Open Settings.
  2. Tap Cellular.
  3. Then tap Network Selection.
  4. Disable Automatic and select the appropriate network.

Android devices:

o Steps may vary depending on your device model.

o Go to your phone Settings and select the appropriate network:

o Settings > Connection > Mobile networks > Network operators

If the problem is not resolved, get help from one of your fellow travelers and call 711 (from an Irancell line) or 0937711000 (from other lines) for free and seek advice from our experts at Irancell Customer Relations Center.

There are a few things you can do to save on roaming costs. Here are some important things to keep in mind:

  • App Auto-updates

Before you travel abroad, make sure that app auto-update feature is not enabled.

On Android phones, open Google Play Store app and on the home screen, tap the circular icon (with your initials) next to the notifications icon (shaped like a bell) and do the following:

Settings > Network Preferences > Auto-update apps > Don’t auto-update apps

On iPhones, take these steps:

Settings > App Store > App Updates > disable

  • Lite versions

Downloading lite versions of many apps will reduce your data usage.

  • Automatic downloads in messaging apps

A large part of data usage in messaging apps like WhatsApp and Telegram is due to automatic downloads of photos and video files. You can disable this option in their settings.

  • Connecting to local Wi-Fi networks

Wherever there is an option of connecting to Wi-Fi networks (such as in hotels, cafes and restaurants or at the airport) do that to save on your roaming data usage.

  • Setting a limit on your phone’s data usage

On Android devices, you can set a specific limit for your phone’s data usage following the steps below:

Settings > Connections > Data Usage > Billing cycle and data warning

On iOS (iPhone) devices, these steps should be followed:

Settings > Cellular > Enable cellular usage statistic

  • When to buy a package

The day you leave Iran (before your flight) is the best time to buy a roaming package; it definitely saves on your roaming service costs.

  • Ensuring about the end of your call

At the end of each phone call, make sure that the call is disconnected. This will prevent unwanted extension of the call time and additional charges.

  • Activation texts in FaceTime and iMessage

FaceTime and iMessage activation text messages are sent automatically in roaming mode and are charged. To prevent them while in this mode, you must activate these two applications with your Apple ID and email.

First, activate Airplane mode on your phone and then connect to an available Wi-Fi internet and disable sending text messages when activating these applications. In this way, FaceTime and iMessage are activated without the need for international text messages and roaming charges.

  • Voicemail Service

If you do not need your voicemail service while roaming, temporarily disable it to avoid additional charges. This can be easily done by dialing *555*4*5*3#.

  • Checking Balance, Charge Credit and Bill Status

Before you go abroad, if you are a postpaid subscriber, check that you have paid your bill; if you are a prepaid subscriber, make sure that your line has enough credit to use the roaming service.

You can purchase top-up or pay your postpaid SIM card bill abroad through MyIrancell app, Irancell website, or by dialing *7#.

Frequently Asked Questions

Before your Trip

You can activate it by dialing *1111*1# or using MyIrancell app.

Before traveling abroad, make sure that Data Roaming is enabled in your device settings. For more information, you can use Phone Settings guide.

Irancell roaming packages allow you to use data, voice, and text in more than 133 countries. If you do not use roaming packages, the costs are calculated in terms of minutes of calls, number of texts, and the data consumed, which can be very expensive.

Go to the tariffs section.

Dial *1111*10# and enter the prefix of the destination country.

No, usual data packages active in Iran cannot be used in roaming mode. To use data while traveling, you must purchase roaming data packages.

  • Dial *1111#.
  • Use the roaming page on Irancell website or via MyIrancell app.

Yes, you can buy it for other passengers and the package will be activated for them immediately. If any of the passengers forgot to activate the roaming service before going abroad, you can help them activate roaming in this way.

No, these packages must be manually renewed by yourself.

During your Trip

No, as long as you don’t use communication services (sending or receiving calls and text or using data), you are not charged.

No, receiving text messages including personal, institutional and bank texts is free with Irancell roaming mode.

  • From within Iran: Just dial your number as usual.

For example, 0935XXXXXXX

  • From outside Iran: international prefix of Iran should be used.

For example, 0098935XXXXXXX

Enter the number you want in international format:

Country code + city code (without zeros) + number

Example of calling Tehran: 00982112345678

Entering the number to send a text is the same as making a phone call.

Yes, you can send a recharge via MyIrancell app or by dialing the following code:

*141*12- or 16-digit code*recipient number#

For a more complete guide, go to Phone Troubleshooting in Roaming.

To check these items, go to MyIrancell super app.

If your problem cannot be resolved using the usual methods, you can contact Irancell Customer Service Center for support:

With an Irancell SIM card: Dial 711 (free of charge)

With other lines or your traveling companion’s SIM card: Call 00989377110000 (free of charge)

When you use your main account in roaming mode, these messages are sent to you by Irancell at usage thresholds of 100,000 Tomans (for example, 100, 200, 300,000 Tomans – up to 1 million Tomans) to inform you about your roaming usage and related costs.

After your Trip

At the end of your trip, dial *1111*2#. Its’s suggested that you do not deactivate roaming service so that you do not need to reactivate it in future trips. Deactivating roaming service is useful for people living in border areas where there is a possibility of unwanted use of roaming on operators of neighboring countries.

No, these packages can only be used abroad.