Transferring your mobile number to Irancell

Mobile Number Portability (MNP) is a service that allows you to switch over to another operator while keeping your existing mobile phone number. By switching to Irancell you will always have an endless supply of great benefits, offers and promotions.

Porting is free of charge.
The requests logged during holidays or out of working hours will be followed during the working hours (i.e. Sat. to Wed.: 8 A.M. – 5 P.M. and Thurs.: 8 A.M. – 3 P.M.)

When you receive the confirmation SMS, respond by sending 1 to the mentioned number.
All communications will be done via SMSs sent with number “667”.
Only the natural persons can register for MNP and legal entities should follow their requests through their authorized representatives by referring to one of our service centers.
Since during the porting process various SMSs are sent and received, in order to prevent any problems, please use a device that would transfer the messages properly.

Individual Registration

Corporate Registration

Tracking

Return to Irancell

Cancellation

Please fill in your details below and we will get in touch to help. Click here to view online registration process.

Please enter your porting ID to track your porting status.

If you intend to return to Irancell, please fill in the registration form.

If you intend to cancel MNP process, please fill in the below form.

Porting to Irancell is free of charge.
During the porting process various SMS messages are sent and received, in order to prevent any problems, please use a device that would transfer the messages properly.
In order to confirm received SMS messages form number “667” respond to them by sending 1 to the mentioned number.
The requests logged during holidays or out of working hours will be followed during the working hours (i.e. Sat. to Wed.: 8 A.M. – 5 P.M. and Thurs.: 8 A.M. – 3 P.M.)

Walk into our service centers

As a non-corporate user, you can visit our sales and service centers to switch to Irancell. Click here to view steps.

See Services Center

Feel the change!

Get the best benefits with the best operator!

Fastest Internet

Superfast, varied internet packages

Widespread network coverage

Pocket friendly prices

Cheap and fixed call tariff

Account management system

24/7 supports

Colored discount tariffs

Experience the all-new digital world!

Ask us for the newest and best of all!

Applications

Contest and events

Newest Ring Back Tones

Text based services

Welcome to the New World

What is Mobile Number Portability (MNP)?.

Mobile Number Portability (MNP) is a service that allows mobile telephone users to retain their mobile phone number when changing from one mobile network carrier to another.

What is the history of MNP?.

The service goes back to 15 years ago when it was first offered in Europe and Southern Asia. Today the service is offered in more than 80 countries.

Do I get a new number when I change my Mobile Service Provider?.

No, when you port you can enjoy the services of other operators without changing your number.

How long does it take to port to the new Mobile Service Provider after sending the request?.

Once your request SMS is verified and you receive the porting ID, it will take 2 days for prepaid SIM cards and 3 days for postpaid SIM cards to activate the service. If the service didn’t get activated after the mentioned durations, call 700 from your Irancell line or 09377000000 from other lines to contact our call center.

Is it possible to port from postpaid SIM card to prepaid one and vice versa?.

No, it is only possible to port from prepaid to prepaid and postpaid to postpaid SIM card.

What is the number range holder operator?.

The operator with which the subscriber has registered for the first time, submitted required documents for authentication to and received the subscription verification from would be the range holder operator.

What is the donor operator?.

The donor operator is the service provider to which the mobile number belongs at the time the subscriber makes a request for porting.

What is the recipient operator?.

The Service Provider who will be providing mobile telecommunication services to the subscriber after porting.

What is the Number Portability Database?.

The database maintained by each Mobile Number Portability Service Provider in electronic form, holding the details of all ported mobile numbers in its zone, along with the complete history of all transactions related to the porting of such numbers. Communications Regulatory Authority (CRA) organization is in charge of managing and monitoring the database and makes it possible to send port-specific SMSs between operators and subscribers.

What is the porting ID?.

Once the request for port is reviewed and verified, your porting IP will be texted to you for further follow up.

Is it possible to use the airtime of prepaid SIM card in the new operator?.

When porting to a new operator, your airtime will be reduced to zero. To use your prepaid SIM card you will then need to top-up your account.

How can postpaid subscribers pay their bill before porting out?.

After sending a porting request, the postpaid subscribers will receive their bill and they’ll need to pay it within 24 hours.

How many times is it possible to port within a year?.

Every subscriber is allowed to port only twice a year. (Returning to the base operator will not be considered as porting the number.)

How long after porting will the new SIM card be activated?.

Once your porting request is logged and verified, you will receive an SMS indicating that your current SIM card is deactivated. Then you will be able to insert your new SIM card into your phone.

How can I be informed that the new SIM card is activated?.

Once your SIM card is activated, you will receive a welcome text. Moreover, you will receive a call from Irancell support team to welcome you and provide you with more information on Irancell services.

You Might Also Be Intersted In :

Contact Us

Mobile Services.

700 (From Irancell Operator)
09377000000 (From Other Operators)
Other Contact Options

Fixed Internet Services.

707 (From Irancell Operators)

09377070000 (From Other Operators)

Newsletter Registration

CRA Satisfaction Survey

+ Contact Us Covarage map Online Payment Recharge Options

Transferring your mobile number to Irancell

Walk into our service centers