Irancell  Support and Customer Service .

Contact us

.In Customer Service, we are committed to provide you the best support. Contact us for assistance and resolving technical issues, we're here for you 365 days a year, 24 hours a day, 7 days a week. Enjoy total peace of mind with 24/7 support, every day of the year!

Send message

Fill in the below form and leave your comments, criticisms, suggestions etc. We will reply you as quickly as possible.

Online chat

Online chat is the fastest way to get in touch with us. Experience a fast and easy way to get your answer anywhere you’re online.
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Irancell Telegram Bot:

Choose your topic in Irancell Telegram Bot to receive the needed information. You can also have an online Telegram chat with our specialists.

Support on Twitter:

You can reach us on Twitter 24 hours a day. Simply mention @irancellsupport and ask us your question or raise your concern to get help and support.


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On-site services

You can receive following services at your desired location:

  • swapping current SIM with a 4G SIM card
  • receiving a Welcome Back Pack
  • blocking or unblocking your SIM

You can dial 7033 (from Irancell lines) or 09377033000 (from any other lines) to receive on-site services.

You can get in touch with our colleagues through below lines, to receive cell phone and mobile and fixed internet services.

Call center

Cell phone and mobile internet services

700 (from Irancell lines)

09377000000 (from any other lines)

cs@mtnirancell.ir
.

Fixed internet services

707 (from Irancell lines)

09377070000 (from any other lines)

cs@mtnirancell.ir
.

Address

Head office

Irancell Telecommunications Services Company, No. 5, Alidoust Alley, Qaderi St., Zandi St., Shahid Panahinia St., Heravi Sq.

 

Central Legal Department

Irancell Telecommunications Services Company, No. 3, Alidoust Alley, Qaderi St., Zandi St., Shahid Panahinia St., Heravi Sq.

eCare

Download MyIrancell or refer to MyIrancell Web App to easily manage your Irancell account.

MyIrancell Web App

MyIrancell

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