Talk now, pay later!
For a low monthly fee you can enjoy all the advantages of using your mobile phone and paying for calls at the end of each month. This tariff plan requires you to pay a monthly subscription and your calls are billed separately. While on the postpaid plan, your calls will be billed based on the postpaid tariffs.
As a Postpaid customer you will receive a bimonthly bill (sent to your email address) which may include an itemized bill as well (if requested by you). The bill will be due for payment within 28 days as of the date stated thereon.
IMPORTANT: Please view all terms and conditions related to the use of your MTN Irancell service. By use of this SIM Card you shall be deemed to have read and accepted the applicable terms and conditions of use of the SIM Card.
Step 1: Buy a postpaid Starter Pack, which contains a SIM Card and Registration Form and a user guide. Postpaid SIM cards which are made available at the price of 120.000 Tomans, include 50.000 Tomans initial credit limit and have an official ownership card. “Credit limit” is the amount of money credited into all postpaid subscribers’ accounts by default. Therefore, the subscribers can use the mobile services up to this limit without needing to make any payments.
Step 2: Register your mobile number. MTN Irancell is required by law to register the details of all its users. In order to register you need to complete the registration form.
You can refer to one of Irancell’s authorized dealers or Service Centers holding your National ID Card and a copy of it and take the following steps to submit your request:
1. Receive a registration form from the dealer/Service Center Agent;
2. Complete the registration form;
3. Submit the registration form together with a copy of your National ID Card (on which you have written your MSISDN) to Irancell authorized dealer / Service Center Agent.
When sending or submitting the copy of your proof of identity, make sure to have your finger print on them.
To register your SIM card, you can also refer to the post offices the names of which are mentioned here. Please note that, you need to have your National ID Card or passport (for the foreign nationals) and the copies with you.
Step 3: Make your calls
Your mobile number will be activated as soon as the registration is complete and you have received an SMS from MTN Irancell confirming your registration.
Enjoy the convenience of making calls at your leisure and then paying for them at the end of the month. You will be required to pay your account within 28 (thirty) days from the date stated on your invoice. Your SIM Card has been programmed to use the Standard per second tariff plan.
Get your SIM card today!
To buy an Irancell SIM card you may use any of the following 3 methods:
Special iSIM Sales Plans
You just need to choose your desired number with the special 0902 prefix and then buy it together with any of the 4 plans offered. As detailed in below table, in addition to the exceptional discount in SIM card price, you will enjoy discounted combo packages (including voice call, SMS and data):
*The increase in Credit Limit is to avoid the line suspension after combo package inclusion. The 85,000 Tomans credit limit can be increased.
According to Article 8.4 under Resolution number 3 of CRA’s meeting number 207, dated 25 Jan 2015, should the subscriber deposit an amount in Irancell as the payment guarantee (increasing the Credit Limit), but fails to pay the bill before the related due date, and the SIM card becomes suspended due to the debt (Soft suspend /Hard suspend ), the relevant amount will be deducted from the deposit and the Credit Limit will be changed back to the normal amount (before requesting to increase).
Buy iSIM in 3 installments (only in Irancell Service Centers and Dearler Shops)
Special offer on a limited number of iSIMs is available to those interested:
Pay 60.000 Tomans first and the remaining in 3 installments of 20.000 Tomans
The SIM card will be submitted to the subscriber after paying 60.000 Tomans but the change of ownership can only be done once the installments are paid in full. The installments will be included in the subscriber's bill and in case of failure to make the payment, the SIM card will be suspended.
For those who want to stand out!
You can easily refer to sim.irancell.ir and choose your desired number from among millions and pay the charges using any bank cards member of the SHETAB system. Your SIM card will then be delivered to the address you provided, free of charge. When receiving your SIM card, you need to provide the copy of your ID card. You may dial 021-33993718 to follow up your SIM card status from the Post.
Companies and organizations can refer to sim.irancell.ir to choose and buy up to 10 SIM cards. Postpaid (iSIM) bulk purchase is also available through the following methods:
- Sending an email to EB@mtnitancell.ir;
- Sending a fax to 021-23196030;
- Sending 902 to 7001 from Irancell lines; or
- Calling 714 from Irancell lines or 09377140000 from any other lines.
Please be informed that iSIM bulk purchase is only available in 09028XXXXXX range.
Postpaid (iSIM) special features:
- 900; the exclusive call center
- Flexible, increasable Credit Limit
- Official ownership card
- Calling 900 from Irancell lines or 09377000000 from any other lines.
- High speed mobile Internet nation-wide
- Expanded calls and data roaming
- Call details’ bimonthly bill
- Standard network and calls quality
- Up-to-date and diverse Value Added Services
- Expanded sale and after sale services
Your itemized monthly bill shows the numbers called, call durations and call costs.
MTN Irancell Customer Services
A help and advice line that gives you immediate access to the MTN Irancell Customer Service team: just dial 700.
Text messaging: Short Message Service (SMS)
Also known as SMS (Short Message Service), this allows you to send and receive text messages to and from other mobile users. Send text messages of up to 160 characters in English or 70 characters in Farsi.
To send the SMS ensure that the message center number is correct. The message center number is +989350001400.
Forward your calls to any other number other than your mobile number.
Allows you to talk to up to five other people all at the same time. This is irrespective of where they are located, providing we have coverage in the area.
Caller Line Identity Presentation (CLIP):
This allows you to identify who is calling you before you answer.
This allows you to stop incoming or outgoing calls, at your convenience.
Changing the SIM card
Should your iSIM be damaged, lost or robbed, you can activate your number on a new SIM Card. You only need to refer to one of Irancell’s service centers and buy a Welcome Back Pack to follow the SIM change procedure. You can also call the exclusive call center (900) to temporarily block your iSIM and then refer to the service centers within 7 days to collect your new iSIM. This way you can prevent any probable misuse.
Note: To change your SIM card, you need to provide your valid identification documents as well as the former iSIM’s ownership card and SIM holder. If you don’t have your SIM holder, contact 900 or refer to a service center.
Migrating from prepaid to postpaid (iSIM)
All you prepaid subscribers may simply dial *7# and recharge your SIM Card to 100,000 Tomans and then dial *140*7*4# from your SIM card to migrate to postpaid (iSIM) plan and experience the cheapest rate of mobile calls. More.
|IVR and customer service
|Please call me
|Bill payment using recharge cards
|Bill payment using IVR
Note: Calling the emergency 110 number is free of charge.